2018 Technical Training Archive (East)

Cleveland, OH • March 21–25, 2018

 

Sales Training

Wednesday, March 21, 2018

7:30 am-8:00 am Registration/Continental Breakfast
8:00 am-10:00 am Everyone Sells
  • Beginner Sales
  • Complete Company Involvement
Russell M. Baskin, CWT—Tower Water Management
Handout
10:00 am-10:15 am Refreshment Break
10:15 am-Noon Unlocking the Code
  • Sales Development
  • Mechanics of Sales
Russell M. Baskin, CWT—Tower Water Management
Handout
Noon-1:00 pm Lunch
1:00 pm-3:00 pm Starting It and Keeping It Going
  • Sales Step-by-Step Process
  • Details of Sales Process
Russell M. Baskin, CWT—Tower Water Management
Handout
3:00 pm-3:15 pm Refreshment Break
3:15 pm-5:00 pm The Mystery of Selling—Lifeline to Your Success
  • Advanced Selling Methods
  • Marketing
  • Your Brand Image
Russell M. Baskin, CWT—Tower Water Management
Handout
5:00 pm-5:30 pm Questions and Answers

 

 

Polymeric-Membrane Separation Technologies RO/Ultrafiltration Training

Wednesday, March 21, 2018

7:30 am-8:00 am Registration/Continental Breakfast
8:00 am-10:00 am Overview of Semi-Permeable Membranes
  • Application
  • Osmosis
  • Process Flow
  • Membrane Limitations
Colin Frayne, CWT—Aquassurance, Inc.
Handout
10:00 am-10:15 am Refreshment Break
10:15 am-Noon Membrane Technology Comparisons
  • Pressure Driven MF/UF/NF/RO
  • Concentration Driven Membranes
  • Traditional Competing Technologies
Colin Frayne, CWT—Aquassurance, Inc.
Handout
Noon-1:00 pm Lunch
1:00 pm-3:00 pm Components and System Configurations
  • Polymeric Membrane Materials
  • Membrane Terminology
  • Sizes, Arrays, Stages, Trains
  • Complete Unit Operations
Colin Frayne, CWT—Aquassurance, Inc.
Handout
3:00 pm-3:15 pm Refreshment Break
3:15 pm-5:00 pm Practical Membrane Operations
  • RO Design
  • Software
  • Antiscalants
  • Membrane Cleaning
  • Troubleshooting
Colin Frayne, CWT—Aquassurance, Inc.
Handout
5:00 pm-5:30 pm Questions and Answers

 

 

Fundamentals and Applications Training Day 1

Thursday, March 22, 2018

7:30 am-8:00 am Registration/Continental Breakfast
8:00 am-8:05 am Course Introduction
8:05 am-9:00 am Role of a Service Technician
Handout
9:00 am-10:00 am Water Treatment—What and Why
Handout
10:00 am-10:15 am Refreshment Break
10:15 am-11:00 am Water Treatment—What and Why
11:00 am-Noon Safety
Handout
Noon-1:00 pm Lunch
1:00 pm-3:00 pm Testing Training and Workshop
Handout
3:00 pm-3:15 pm Refreshment Break
3:15 pm-4:30 pm Testing Workshop
4:30 pm-5:30 pm Time Management
Handout
5:30 pm-6:00 pm Questions and Answers

 

Fundamentals and Applications Training Day 2

Friday, March 23, 2018

7:30 am-8:00 am Continental Breakfast
8:00 am-9:30 am Boiler Pretreatment
Handout
9:30 am-10:00 am Boiler Operations and Treatment
10:00 am-10:15 am Refreshment Break
10:15 am-Noon Boiler Operations and Treatment
Noon-1:00 pm Lunch
1:00 pm-3:00 pm Cooling Towers and Closed Loops
Handout
3:00 pm-3:15 pm Refreshment Break
3:15 pm-5:00 pm Cooling Towers and Treatment
5:00 pm-6:00 pm Questions and Answers

 

Fundamentals and Applications Training Day 3

Saturday, March 24, 2018

7:30 am-8:00 am Continental Breakfast
8:00 am-10:00 am Water Treatment Equipment
Handout
10:00 am-10:15 am Refreshment Break
10:15 am-Noon Equipment Workshop—Hands-on Experience
Noon-1:00 pm Lunch
1:00 pm-1:30 pm Equipment Workshop—Hands-on Experience
1:30 pm-3:00 pm Writing a Service Report
Handout
3:00 pm-3:15 pm Refreshment Break
3:15 pm-3:45 pm Tricks of the Trade
Handout
3:45 pm-4:45 pm Bringing It All Together
Handout
4:45 pm-5:30 pm Questions and Answers

 

 

Water Treatment Training Day 1

Thursday, March 22, 2018

7:30 am-8:00 am Registration/Continental Breakfast
8:00 am-8:05 am Course Introduction
8:05 am-10:00 am Water Chemistry
Handout
10:00 am-10:15 am Refreshment Break
10:15 am-Noon Health and Safety
Handout
Noon-1:00 pm Lunch
1:00 pm-2:00 pm Health and Safety continued
2:00 pm-3:00 pm Calculations
Handout
3:00 pm-3:15 pm Refreshment Break
3:15 pm-5:00 pm Calculations continued

 

Water Treatment Training Day 2

Friday, March 23, 2018

7:30 am-8:00 am Continental Breakfast
8:00 am-10:00 am Testing
Handout
10:00 am-10:15 am Refreshment Break
10:15 am-Noon Pretreatment/Filtration/Ultrafiltration/RO
Handout
Noon-1:00 pm Lunch
1:00 pm-3:00 pm Boiler Treatment
Handout
3:00 pm-3:15 pm Refreshment Break
3:15 pm-6:00 pm Boiler Treatment continued

 

Water Treatment Training Day 3

Saturday, March 24, 2018

7:30 am-8:00 am Continental Breakfast
8:00 am-9:00 am Advances in Feed Equipment
Handout
9:00 am-10:00 am Cooling Water Systems & Principles
Handout
10:00 am-10:15 am Refreshment Break
10:15 am-Noon Cooling Water Chemistry, Scale & Corrosion Control
Handout
Noon-1:00 pm Lunch
1:00 pm-3:00 pm Cooling Water Microbiology
Handout
3:00 pm-3:15 pm Refreshment Break
3:15 pm-4:00 pm Cooling Water Microbiology
4:00 pm-6:00 pm Legionella
Handout

 

 

Wastewater Treatment Training—Day 1 (Annapolis ONLY)

Thursday, March 30, 2017

7:30 am-8:00 am Registration/Continental Breakfast
8:00 am-8:05 am Course Introduction
8:05 am-10:00 am What is Wastewater? Terms, Definitions, and Overview
Handout
10:00 am-10:15 am Refreshment Break
10:15 am-Noon Wastewater Chemical Treatment Principles: Coagulation to Flocculation
Handout 1
Handout 2
Noon-1:00 pm Lunch
1:00 pm-3:00 pm Evaluation of Waste Treatment Approaches
Handout
3:00 pm-3:15 pm Refreshment Break
3:15 pm-5:00 pm Wastewater Treatment Process Flow, Equipment, and Application
Handout 1
Handout 2

 

Wastewater Treatment Training—Day 2 (Annapolis ONLY)

Friday, March 31, 2017

7:30 am-8:00 am Continental Breakfast
8:00 am-9:00 am Effluent Discharge Parameters
Handout
9:00 am-10:00 am Wastewater Plant Survey
Handout 1
Handout 2
10:00 am-10:15 am Refreshment Break
10:15 am-Noon Jar Testing and Product Selection
Handout 1
Handout 2
Noon-1:00 pm Lunch
1:00 pm-3:00 pm Jar Testing and Product Selection continued
3:00 pm-3:15 pm Refreshment Break
3:15 pm-5:30 pm Jar Testing and Product Selection continued

 

Wastewater Treatment Training—Day 3 (Annapolis ONLY)

Saturday, April 1, 2017

7:30 am-8:00 am Continental Breakfast
8:00 am-10:00 am Biological Treatment: Using Bacteria and Enzymes
Handout
10:00 am-10:15 am Refreshment Break
10:15 am-Noon Ancillary Application: Foam and Odor Control
Handout 1
Handout 2
Noon-1:00 pm Lunch
1:00 pm-2:00 pm Selling Value-Added in the Wastewater Market
Handout
2:00 pm-3:00 pm General Discussion: Question and Answer Period
3:00 pm-3:15 pm Refreshment Break
3:15 pm-5:00 pm Review
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  • Brenntag
  • QualiChem
  • Sigura
  • Lovibond
  • Sanpiure
  • Nepture