This presentation is meant for owners and managers to give a better understanding on an employee's perspective on what they want in an employer, which hopefully can increase your employee retention. 

• Main points of what an employee looks for at a company and how to keep them engaged 

1. Company
2. Job
3. Manager
4. Work-Life Balance
5. Wages and Compensation

• Common Pitfalls Managers Make

1. Loyalty Trap
2. Recognition 
3. Culture 

• Ways to Make Employees Concrete

1. Communication 
2. Shared Success
3. Modern Benefits and Comparisons 

Brian Burgess, CWT, is the presenter for all of these. Brian Burgess has a unique perspective on employment being he has worked for five water treatment companies even including having the option to inherit his family's water treatment single-person company.  Brian is a CWT but has a degree in Economics and took extensive interest in Labor Economics and Philosophy as part of his undergrad, and post graduate worked in various sales positions during the recession until ending up in the water treatment industry.

People are everything in this business. While we love to think our customers are loyal to the business, they're always split between the company and the representative servicing the account. Employee turnover, for that and many other reasons, is possibly the most expensive endeavor a business owner or manager can encounter in this industry. In addition to needing to hire and train a new employee, the training period is minimum a few months for some accounts but could be years if hiring an employee with no water treatment experience. 

The challenge as a business owner is you have customers, but assuming your employees are not also part owners, they are also your clients. The product you are offering them is employment at your firm, and like your customers, your employees have options elsewhere. In this presentation, you'll hear an employee's perspective, Brian Burgess, as he's seen great things from every employer he's worked with and shares the best practices from all of them with questions and discussion encouraged. 

This presentation will take a look at the the often unconscious decision an employee makes when evaluating their current position and looking at others. This information is invaluable to business owners as it allows them to properly communicate with their employees in a way that removes generational obstacles which are often crippling to critical conversations. 

Brian Burgess, CWT, has a unique perspective on employment being he has worked for several water treatment companies even including having the option to inherit his family's water treatment single-person company.  Brian is a proud CWT but has a bachelor's degree in Economics and took extensive interest in Labor Economics and Philosophy as part of his undergrad. Before water treatmnet, Brian worked in various sales positions during the "great recession". He has unique experience being working for many different companies and managers, and would like to share his advice to business owners, of one they rarely hear, an unfiltered look at an employee's perspective.