Attendees will learn how digital dashboards allow the water treater to help their customers make smarter decisions faster, and use precious resources more efficiently.

• Let your data tell a story by capturing trends and putting real-time measurements in context.
• Quantify the financial and environmental value a treatment program brings to the customer.
• Reach all layers of the customer's hierarchy with your service strategy, from operator to chief to corporate personnel.

Sean Parmelee

As plant engineers are forced to do more with less—to do more to protect their assets, prevent downtime, conserve water, save energy, and practice good water safety—technologically innovative water treaters have an opportunity to help them. Internet-connected smart controllers can collect sensor data in multiple buildings at each of multiple facilities; a digital dashboard can then gather all of this data together, perform customer-specific calculations, and present the information that is most relevant to operators, engineers, or corporate personnel. This focused, real-time visibility into geographically widely separated facilities helps both the customer and the water treater to make smarter decisions faster, and to use precious resources more efficiently. Three case studies are presented, each highlighting a benefit of the digital dashboard approach.

Sean Parmelee joined the water treatment community as a research chemist in 2010, and earned a Master's degree from the University of Illinois at Chicago in 2016. He has been involved in many aspects of water treatment, from formulation development to plant auditing, and has authored original research articles in peer-reviewed academic and industry journals. As a Technical Sales Specialist at HOH Water Technology, he helps sales and service engineers to implement and improve treatment programs and bring the most value to customers.